top of page
Grey Round Patterns
logo6.png

Virtual Customer Service Representatives

Hoosier Admin

Streamline Your Business Operations with Hoosier Admin

GET YOUR TIME BACK. FOCUS ON GROWING YOUR BUSINESS. INCREASE YOUR REVENUE. INCREASE YOUR RETENTION.

Hoosier Admin was created with the Small Business Owner in mind. 

We offer a Full Time, Dedicated Team Member with a "Hometown Feel".  Our teams provides a cheerful and friendly service to build relationships with your clients and help grow your business.

pinktitle.png

We wear many hats

How we can help your business:

hoosieradmin_edited.jpg

Manage Incoming Leads

1

Project Booking

2

Schedule Manager

3

hoosieradmin_edited.jpg

Review Requester/Replier

4

Client Follow Up

5

Lead Source Management

6

PERSONALIZED  SERVICES

Timely Response and Multi-Channel Communication Strategy for Incoming Leads Including Phone, Text, and Email. Additional Contact Touch Points Exceeding Industry Standards. Efficiently Manage Sales Pipeline to Ensure a Smooth Flow of Leads and Clients Facilitate Appointments and Project Scheduling Develop and Implement Tailored Action Plans for New Leads, Ensuring Timely Outreach within 24 Hours. Proactively Manage Pending Clients, Conducting Thorough Follow Up to Secure Project Bookings. Professionally Handle Incoming Calls: Promptly Addressing Inquiries or Routing to the Appropriate Channels. Conduct Outbound Calls for Strategic Follow Up and Seamless Client Communication. Facilitate Job Bookings and Handle Payment Transactions Using your Preferred Electronic System. Develop and Manage Action Plans, Conversion Plans, Connection Plans, and Templates Strategically Request Five Star Reviews from Satisfied Clients to Bolster your Business Reputation.

How we help

logo6whiteoutline_edited.png

APPOINTMENT MANAGEMENT

Clients Receive Prompt & Friendly Assistance when they Call. Enabling them to Book Appointments and Obtain Answers to the Inquiries Without Delay. Pre-Qualification of Leads using your Personalized Criteria, Streamlining the Appointment Booking Process and Ensuring Optimal use of Resources. Seamless Scheduling Directly on your Calendar, Adhering to your Preferences and Availability. Management of Cancellations and Reschedule Requests, Maintaining Flexibility and Accommodating Changes with Professionalism and Ease.

SOURCE SUPPORT

Attend to Paid and Organic Lead Sources. Ensure Prompt Responses and Active Engagement to Foster Positive Client Interaction. Submit for Refunds and Credits As Needed, Adhering to Company Policies and Procedures. Appealing Refund and Credit Denials when Appropriate. Maintain Relationships with Lead Source Account Managers and Teams to Stay Informed of Updates and Changes. Upload Photos, Curate Project Showcases, and Proactively Request Reviews to Enhance Visibility and Credibility within the Industry.

How would you like
to add $35K-$150K to your business?

Our Team

At Hoosier Admin, our top priority is providing exceptional customer service to all of our clients. Our team is dedicated to ensuring that all of your administration needs are met, with a strong emphasis on attention to detail and professionalism. We pride ourselves on going above and beyond to meet your needs and exceed your expectations.

Contact us today to experience the Hoosier Admin difference.

phone
hoosieradmin_edited.jpg

Contact

Fill out the form below and we'll get

right back to you, or give us a call!  

Ready to learn more?

  • Facebook
  • Instagram

By submitting this form, you agree to receive calls, text messages or emails from Hoosier Admin at the contact information provided.  Message rates may apply. Text STOP to cancel text messages at any time. 

See Terms of Service and Privacy Policy for additional details.

We'll get back to you soon!

I really wish Hoosier Admin was around when I started out!  You guys are making my life so much easier!

-Kevin

Professional and fun to work with, my bookings went up significantly when I hired them, and the helo they provide with other admin tasks has been fantastic!

- Matt

Hoosier Admin goes above and beyond to help me when I have questions or need help with any situation.  They are professional and courteous when dealing with customer service.  If they say they are going to do something, it gets done!  I highly recommend Hoosier Admin!

-Robert

What our clients say:

About Us

28 Years Management Experience

28 Recruiting, Hiring, Training Experience

20 Years Leading Remote Management and Sales Teams

JOIN THE MAILING LIST

Thanks for submitting!

By submitting this form, you agree to receive calls, text messages or emails from Hoosier Admin at the contact information provided. 

Message rates may apply. Text STOP to cancel text messages at any time. 

See Terms of Service and Privacy Policy for additional details.

bottom of page